Below you will find answers to our most commonly asked questions. If the answer you are looking for is not listed, please reach out to us any time, and an Aerologix team member will be happy to help!
When you log into the pilot dashboard (either via mobile or web), you will see live projects in your area to which you can submit a bid via the "Open for Bidding" tab, which will give you information about the project to be then able to offer a quote to the project for client consideration (in which the client will receive multiple quotes).
Suppose you are on vacation or outside your local residence. In this case, you will be notified of available projects and can submit a bid depending on the location radius you have set (which you can adjust under your "Profile" section).
No. You must not share personal contact details with the client - all communication must be via the app. There will be penalties applicable should you choose not to operate via the terms and conditions of an Aerologix pilot utilising the commercial project function.
For data on demand for everyday essentials from roof reports to wedding shoots and everything in between. This is serviced through client-to-pilot project requests where you can bid on the available jobs.
Flight service support for enterprise-based capture requirements. These are done via the Aerologix operations team.
Aerologix supports jobs for every level of drone pilot around Australia. There’s a job for all skill sets, from beginner aerial photography assignments to complex 3D mapping of construction sites and agricultural land.
For simple projects - yes, you will need to organise airspace approval and factor in any associated costs with doing so into the quote.
Aerologix has a chief remote pilot on deck for any advanced projects to assist you with any approvals you require to complete a job successfully.
Drone insurance is not critical, but pilots are strongly encouraged to seek basic insurance to protect both themselves and their clients best. Head over to our partner, Precision Autonomy, to find out what insurance options are available.
Different jobs carry different requirements. The higher-spec drone you have, the more jobs will be available. We require a minimum of a 20-megapixel camera for more complex jobs such as surveying and mapping. Our technology requires a certain number of pixel densities to render quality data which Aerologix prides itself on. However, we insist you have a minimum of 12 megapixels for a beginner-level photography assignment.
Aerologix makes all payments directly into your nominated bank account(s) through our payment vendor partner, Stripe. Once the data has been approved, you will receive the payment within two business days.
Aerologix does not handle any part of the payment process, so we do not store, record or share payment details with third parties. All payments are handled directly by our payment vendor, Stripe. We do not have access to any financial information entered into our app. Find out more about Stripe’s privacy policy here...
Unsure of what drone to purchase? It can be hard to find the right drone in such a competitive market full of choices. However, the DJI Mavic 2 Pro or Mavic 2 Enterprise is a great place to start. If you’re looking for a higher-spec drone, we also recommend the Phantom 4 Pro V2. These drones are compatible with most jobs on the Aerologix platform, including telco tower surveys.
At Aerologix, we require you to have a RePL (Remote Pilot Licence) awarded by CASA (Civil Aviation Safety Authority). We highly recommend that you insure yourself, which protects both you and your client. Depending on your drone, we advise you to complete a ReOC licence (Remotely piloted aircraft operators certificate), also issued by CASA.
Once you have signed up and created an account with Aerologix, you will receive a unique code. To find this code, head to the “More” page in the Aerologix app and select “Refer and Earn”. Copy the code and give it to as many people as you wish! Once someone signs up with your code, you will receive $10.
For data on demand for everyday essentials from roof reports to wedding shoots and everything in between. This is serviced through client-to-pilot project requests where you can bid on the available jobs
Flight service support for enterprise-based capture requirements. These are done via the Aerologix operations team and include jobs such as LiDAR, Digital Twins etc
Ordering a project is done entirely through the Aerologix client web portal.
For Simple projects:
1. Simply go to https://web.aerologix.com/create-new-project/ and start putting in the details of the project.
2. Once you have created your profile, you will be able to see pilots bidding on the job and have the ability to chat with them about any further requirements
3. Once you have selected the pilot for the job, you will then make payment to the Aerologix platform, where your payment will be placed on hold, and only released to the pilot after data approval or after seven days have lapsed from completion of the project
For Advanced Projects
1. Go to https://aerologix.com/enterprise/#enquireproject
2. Enter your details and information about the project
3. A member of the Aerologix team will be in touch within 24 hours to discuss the details of the project and put an itemised quote together
For simple projects, this depends on a few factors, such as:
- Location
- Project Scope
- Additional approvals required (such as airspace)
As a guide, we recommended AUD ~$250 per project. You will be able to indicate a budget of AUD$150 and above. You also will have the flexibility to change the budget after you have spoken to the pilot to understand more about their quote.
No. You must not share personal contact details with the pilot - all communication must be via the app. There will be penalties applicable should you choose not to operate via the terms and conditions utilising the commercial project function.
For Simple projects, Aerologix pilots have access to airspace information which allows them to remain compliant with CASA (Civil Aviation Safety Authority) regulations (requirement of their licence), and their profile enables them to share information about the licences and training they have completed.
For Advanced projects, Aerologix has a Chief Remote Pilot who ensures that all flight plans are compliant with CASA (Civil Aviation Safety Authority) regulations and that pilots assigned to projects are appropriately qualified and experienced, with relevant licenses and training, if necessary, for all projects.
You can order a project anytime and anywhere in Australia via our client web portal. We have a rapidly growing pilot network with over 10,000 pilots nationwide.
Simple projects allow anyone worldwide to order a data-on-demand job for projects within Australia -we will be expanding overseas soon, so keep your eyes open!
